OpsReveal by PreventLoss.org

Refund & Cancellation Policy

Last Updated: August 2026

1. Standard Subscriptions

OpsReveal by PreventLoss.org does not offer general, unconditioned refunds for standard account cancellations or change of mind once a subscription period has commenced.

2. Service Disruption & Prorated Refund Policy

In the event of an unresolvable technical failure on our platform during an active billing cycle, refund eligibility and amounts are governed strictly by the following rules:

Leakage Threshold Conditions

  • Leakages Over $100,000 Detected: If OpsReveal successfully processed reports and identified total operational/financial leakages exceeding $100,000 during the subscribed month prior to the technical issue, no refund will be issued as the service delivered substantial value.
  • Leakages Under $100,000 Detected: If total identified leakages remain below $100,000 for that billing month and an ongoing technical issue prevents continued service, you are eligible for a prorated refund for the unused remaining days of that billing period.

3. Prorated Refund Calculation Formula

Eligible refunds under Section 2 are calculated using a daily prorated formula based on a standard 30-day billing cycle:

Refund Amount = (Subscribed Monthly Value / 30) × Remaining Unused Days

Example: If a tool outage occurs on Day 10 of a subscription month and total detected leakages were under $100,000, you will be refunded for the remaining 20 days using the formula above.

4. Submitting a Refund Request

To request a technical issue investigation and claim a prorated refund, submit your account email and issue details to our support channels: